Shipping Policy

Thank you for shopping with Sitaa. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a confirmation message or email with the shipping details.

2. Shipping Locations

Sitaa currently ships orders within India. At this time, we do not offer international shipping.

3. Delivery Time

Estimated delivery times may vary depending on your location. In general:

• Metro cities: 3–5 business days
• Other locations: 5–7 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, Sitaa may offer free shipping promotions on selected orders or during special sales.

5. Order Tracking

Once your order is shipped, you may receive tracking information from the courier service so you can track the delivery status of your package.

6. Delivery Issues

Please ensure that the shipping address and contact information provided during checkout are accurate. Sitaa is not responsible for delivery issues caused by incorrect or incomplete address details.

If your order is delayed or you have not received your package within the expected timeframe, please contact us for assistance.

7. Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can investigate the issue with the shipping partner.

8. Contact Us

If you have any questions about shipping or delivery, please contact us:

Business Name: Sitaa
Email: support@setaa.com
Phone: +91 90000 00000
Location: Andhra Pradesh, India